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Customer Service Training Programs and Kit

Customizable In-Person Customer Service Training Available!

The VOICE Customer Service Training offers a variety of customer service training programs to meet your organization’s needs. The VOICE Customer Service Training workshops deliver customer service training that has a fun and participative format allowing for interaction, practical application, and increased knowledge retention.

Unlike many other customer service training programs, The VOICE Customer Service Training offers customizable customer service training by identifying training needs and creating a curriculum to support those needs. Our half-day customer service training curriculum outline is complete.

Our training programs include:

  • Turn-key Customer Service Training Manual and Kit which you can buy online and have everything you need downloaded instantly to conduct your own training with your staff. The kit also includes one hour of phone consultation and/or editing time. Affordably priced at $597.
  • Non-customized, in-person customer service training workshops. We call this is our out-of-the-box customer service training. It has all the curriculum our custom customer service training workshop has, but without your organization’s specific customizations. It is perfect for a group or organization that wants a professional trainer, but needs to stay within a budget. From: $1,197 + $20 per participant fee for workbooks and supplies.

 

Call 303.981.1541TODAY for a free phone consultation or get an instant online quote.

 

The VOICE Customer Service Training is located in metro Denver, CO.  We provide in-person workshops for the Denver metro market, Colorado, and the U.S. Additional travel fees apply outside of Denver metro.

 

Testimonials

"The VOICE Customer Service Training has given us great advice to grow our business. One of the best pieces of advice was to get an answering service. We provide promotional products and when prospects call, they want to talk to someone right then and there. If we are not available to answer the phone, we could lose the sale and the prospect goes on to the next promotional products company on their list. Contracting with an answering service has paid for itself many times over and produced thousands of dollars in additional revenue."

Suzanne Mitchell
Zamar Screen Printing, Inc.

It's A Fact

Companies who provide ongoing exceptional customer service often spend half the money in marketing and attain twice the results.

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