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Customer Service Training Programs and Kit

Affordable options for your organization's needs and budget!

The VOICE Customer Service Training offers a variety of customer service training programs to meet your organization’s needs and budget. We believe cost should never prevent a company from getting the customer service training they need to become more successful.

That's why we offer a few options from a downloadable customer service kit to a fully customizable customer service training workshop delivered by a professional trainer. All our programs offer a fun and participative format allowing for interaction, practical application, and increased knowledge retention. All our options come with the same customer service training curriculum. Our training is thorough and complete!

Our training programs include:

  • Turn-key Customer Service Training Manual and Kit which you can buy online and have everything you need downloaded instantly to conduct your own training with your staff. The kit also includes one hour of phone consultation and/or editing time. Affordably priced at $597.
  • Non-customized, in-person customer service training workshops. We call this our out-of-the-box customer service training. It has all the curriculum our custom customer service training workshop has, but without your organization’s specific customizations. It is perfect for a group or organization that wants a professional trainer, but needs to stay within a budget. From: $1,197 + $20 per participant fee for workbooks and supplies.

 

Call 303.981.1541TODAY for a free phone consultation or get an instant online quote.

 

The VOICE Customer Service Training is located in metro Denver, CO.  We provide in-person workshops for the Denver metro market, Colorado, and the U.S. Additional travel fees apply outside of Denver metro.

 

Testimonials

"The VOICE Customer Service Training has given us great advice to grow our business. One of the best pieces of advice was to get an answering service. We provide promotional products and when prospects call, they want to talk to someone right then and there. If we are not available to answer the phone, we could lose the sale and the prospect goes on to the next promotional products company on their list. Contracting with an answering service has paid for itself many times over and produced thousands of dollars in additional revenue."

Suzanne Mitchell
Zamar Screen Printing, Inc.

It's A Fact

Unacceptable customer service experiences are told to as many as 10 people who in turn tell 5 more people.

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