Earn Valuable Word-of-mouth advertising
Beth Boen, Founder of The VOICE Customer Service
Training and CreativeXchange Marketing has developed a
unique, participative, comprehensive and customizable customer
service training workshop that earns companies valuable
word-of-mouth advertising and repeat business.
Beth's 24 years of experience spans across various industries in
roles where providing exceptional customer service played a large
part in the sales and marketing of the corporations she was
employed.
The Voice Customer Service Training was developed
with this in mind:
- Excellent customer service will increase sales and provide a
higher return on investment for marketing.
- Without excellent sales follow up and follow through,
quality products and services, and customer service, companies can
be spending twice as much on marketing with half the results.
Unlike many other customer service training programs,
The VOICE Customer Service Training offers a customizable
program by identifying training needs and creating a
curriculum to support those needs.
CreativeXchange Marketing also offers the
following services:
- Marketing plans and consulting that gets results
- Websites, branding and graphic design
- Surveys and market research
- Public relations and publicity
