Custom, On-site Customer Service Training
This is a customized customer service training workshop, specific to your organization's needs. We can tailor the scenarios and vocabulary to your organization. Additionally, a variety of assessments are conducted to determine how The VOICE Customer Service Training can best serve your organization.
Delivered in a manner to encourage participation, and with relevant scenarios, attendees receive the most benefit.
Through a comprehensive training outline and 1/2 day participative training, your staff will come away with a renewed commitment to serving the customer.
Here's what is included in the workshop:
- Consultation to customize customer service training curriculum (see "Our Process")
- Our on-site training, depending on the customization desired, takes 4-5 hours
- Full-color participant manuals
- Participation and contest prizes
- Desk mirrors to practice smiling on the phone
- Customer service skills quick reference desk cards
- Participant certificates of completion
- Electronic files delivered upon completion (includes PowerPoint Show and participant manual PDF) to use for future training of new hires
From: $3497 + $20 per person fee for workbooks and supplies.*
Schedule a FREE online demo to see exactly what you will be receiving. Call 720-722-2494 TODAY for a free phone consultation.
* Other fees if applicable:
- Travel expenses outside metro Denver, Colorado
- Optional mystery shopper evaluations
- Discounted multiple session fees (call 720-722-2494 for a quote or use the contact us form)
The Voice Customer Service Training is located in metro Denver, CO. We provide in-person customer service training workshops for Denver metro, Colorado, and the U.S. Additional travel fees apply outside of Denver metro.