This is a customized customer service training workshop, specific to your organization's needs. We can tailor the scenarios and vocabulary to your organization. Additionally, a variety of assessments are conducted to determine how The VOICE Customer Service Training can best serve your organization.

Delivered in a manner to encourage participation, and with relevant scenarios, attendees receive the most benefit. 

Through a comprehensive training outline and 1/2 day participative training, your staff will come away with a renewed commitment to serving the customer.

Here's what is included in the workshop:

  • Consultation to customize customer service training curriculum (see "Our Process")
  • Our on-site training, depending on the customization desired, takes 4-5 hours
  • Full-color participant manuals
  • Participation and contest prizes
  • Desk mirrors to practice smiling on the phone
  • Customer service skills quick reference desk cards
  • Participant certificates of completion
  • Electronic files delivered upon completion (includes PowerPoint Show and participant manual PDF) to use for future training of new hires

From: $2497 + $20 per person fee for workbooks and supplies.*

Schedule a FREE online demo to see exactly what you will be receiving. Call 303.981.1541 TODAY for a free phone consultation.

* Other fees if applicable:

The VOICE Customer Service Training is located in metro Denver, CO. We provide in-person customer service training workshops for Denver metro, Colorado, and the U.S. Additional travel fees apply outside of Denver metro.