Non-Custom, On-site Customer Service Training
We call this our out-of-the-box customer service training workshop. It has all the curriculum our custom customer service training workshop has, but without tailoring the scenarios and vocabulary to your organization. This course is approximately 3.5 hours in length. You can make minor edits and deletions to the material. This program includes a participant workbook for all attendees and a customer service skills quick reference desk card. It is perfect for a small group or organization that wants a professional trainer, but has a lower training budget than larger organizations.
Through a comprehensive customer service training outline and 1/2 day participative training, your staff will come away with a renewed commitment to serving the customer.
Here's what is included in the workshop:
- Consultation to make minor edits to customer service training curriculum (see "Our Process")
- Our on-site training, takes 3.5 hours
- Full-color participant manuals
- Participation and contest prizes
- Desk mirrors to practice smiling on the phone
- Customer service skills quick reference desk cards
From: $1497 + $20 per person fee for workbooks and supplies.*
Schedule a FREE online demo to see exactly what you will be receiving. Call 303.981.1541 TODAY for a free phone consultation.
* Other fees if applicable:
- Travel expenses outside metro Denver, Colorado
- Optional mystery shopper evaluations
- Discounted multiple session fees (call 303.981.1541 for a quote or use the contact us form)
The VOICE Customer Service Training is located in metro Denver, CO. We provide in-person customer service training workshops for Denver metro, Colorado, and the U.S. Additional travel fees apply outside of Denver metro.